m*****2

ICT-Consultant
July 26, 1996

About Candidate

I am highly organized and detail-oriented administrative professional with a strong background in ICT and office management. I have four years of experience in administrative support, technical troubleshooting, and project management. I am proficient in various software programs and digital tools, excels in both written and verbal communication, and is committed to upholding the highest standards of integrity and service excellence.
Below is my work experience:-

• Design and develop responsive websites using various frameworks, tailored to client specifications.
• Create aesthetically appealing content through photography, videography, and written posts, for
social media platforms (Instagram, TikTok, and YouTube).
• Manage social media campaigns, increasing engagement and followers through targeted strategies.
• Perform analytics tracking and SEO optimization to enhance client online visibility.
• Author detailed campaign reports, providing actionable insights for clients and stakeholders to
improve performance and strategy.
• Work with diverse clients, meeting tight deadlines and delivering high-quality results.

 

• Diagnosed and resolved network issues, ensuring seamless and efficient office operations.
• Provided technical support for ICT hardware and software, enhancing user productivity.
• Created PowerPoint presentations and educational materials for various forums, contributing to
effective communication.
• Updated and optimized the Commission’s website, improving user experience and SEO
performance thus increasing website visibility and traffic.
• Conducted sensitization sessions on new computer technologies, such as ERP systems, enhancing
staff proficiency.
• Prepared detailed reports, drafts, memos, and emails, maintaining high standards of accuracy and
professionalism.
• Installed and configured operating systems, applications, and software, maintaining system
efficiency.
• Maintained electronic and hard copy filing systems, ensuring organized and accessible records.
• Logged repairs and scheduled maintenance for office hardware and equipment, ensuring operational readiness.

Location

Education

B
BSc. Information Technology 2018
KCA University

Second Class Honors, Upper Division

Work & Experience

W
Web designer and social media manager 2022 - Present
Freelance

• Design and develop responsive websites using various frameworks, tailored to client specifications. • Create aesthetically appealing content through photography, videography, and written posts, for social media platforms (Instagram, TikTok, and YouTube). • Manage social media campaigns, increasing engagement and followers through targeted strategies. • Perform analytics tracking and SEO optimization to enhance client online visibility . • Author detailed campaign reports, providing actionable insights for clients and stakeholders to improve performance and strategy. • Work with diverse clients, meeting tight deadlines and delivering high-quality results.

K
Kenya Film Commission 2020 - 2022
Kenya Film Commission

• Diagnosed and resolved network issues, ensuring seamless and efficient office operations. • Provided technical support for ICT hardware and software, enhancing user productivity. • Created PowerPoint presentations and educational materials for various forums, contributing to effective communication. • Updated and optimized the Commission's website, improving user experience and SEO performance thus increasing website visibility and traffic. • Conducted sensitization sessions on new computer technologies, such as ERP systems, enhancing staff proficiency. • Prepared detailed reports, drafts, memos, and emails, maintaining high standards of accuracy and professionalism. • Installed and configured operating systems, applications, and software, maintaining system efficiency. • Maintained electronic and hard copy filing systems, ensuring organized and accessible records. • Logged repairs and scheduled maintenance for office hardware and equipment, ensuring operational readiness. • Evaluated existing computer systems, recommending upgrades and new software packages to enhance capabilities. • Identified, evaluated, and reported on information security risks, ensuring compliance with security protocols. • Assisted in coordinating teleconference and virtual meetings, facilitating effective communication. • Monitored operating systems, software, and servers, ensuring optimal performance. • Participated in the implementation of new computer systems, contributing to project success.