M*****n
About Candidate
A highly motivated and adaptable professional with several years of experience in program implementation, data collection, customer service, marketing, and sales. Possess excellent analytical and problem-solving skills, proven in roles within leading companies like Mastercard, Unilever, and KCB Bank. Adept at managing credit, conducting research, and providing strategic advice, with a strong ability to interact with various stakeholders. Driven to achieve results with integrity, a team player with outstanding interpersonal and communication skills, and a passion for continuous learning and growth.
Location
Work & Experience
Roles Managing credit allocation for retail outlets to facilitate business growth Conducting sales data analysis and system performance monitoring Overseeing gateway interactions between Unilever's Leveredge system, bank payment systems, and Mastercard's Alytic system Troubleshooting system failures and handling customer and field sales issues Key Achievements: Appointed as central region, Jaza duka technical support team leader and Junior manager selected as a superuser for platform monitoring and issue identification Enhanced troubleshooting capabilities and provided optimal solutions for data inconsistencies
Roles Provided guidance to students seeking to study abroad on academic requirements, admissions, and career choices Assisted in school applications, English test training, and student visa processes
Roles - Collected data for research on behalf of the Ministry of Research and Innovations - Participated in surveys and interviews for fuel source analysis
Roles - Marketed company products and services, driving sales and onboarding new clients - Managed client accounts and ensured timely payments
